JOB OPENING – General Manager

EM Bakery Equipment is a second-generation family business with growth throughout North America. Today we are still committed to the same purpose and values that the company started with in 1982. In every product we represent, every service we provide and every relationship we steward, our core values are evident: Pride in our Products and People, Efficiency in our Operations, and Effectiveness in Helping Support the Clients’ Needs. We truly are a brand our customers can grow with!

The role of General Manager reports directly to the CEO and is a key position a nd part of the leadership team of EM Bakery Equipment. The GM will oversee all aspects including Accounting, Operations, Shipping Receiving, W arehouse I nventory Inside Sales, and Outside Service with 3 direct reports for a growing 8 person team In addition to ongoing management, the GM will strengthen systems and processes to help the team thrive, exceed customer expectations and achieve strategic goals as an organization. The incoming Ge neral Manager will be a fast learner, an experienced and well respected manager, have an understanding of working in a small size family run business with strong team building abilities The leader will thrive in this position by being self motivated good spirited, hardworking and willing to get into the mess to make things work.

Job Type: Full time, Permanent

Closing Date: March 1 2021


  • Oversee all day to day management of Burnaby location in keeping with the strategic direction of the company’s leadership team
  • Work with the Leadership team to set annual budgets and strategic direction for all departments
  • Execute the corporate strategy and lead various personnel across all functional areas including: Accounting, Operations, Shipping Receiving, W arehouse I nventory I nside S ales, and O utside Service.
  • Develop metrics for the business in order to track strategic goals
  • Build and nurture a work environment that is conducive to high performance employee engagement and accountability
  • Work with each team member on their goals and metrics and manage all department finances (monthly reporting) and inventory control (quarterly reporting)
  • Manage Zoh o Database, Bookkeeping and Inventory System to main tain data, ensure accurate reporting and update as required
  • Ensure that company policies and procedures are up to date and relevant
  • Provide people leadership and performance management at all levels within the organization including but not limited to creat ing systems for managing employee feedback and expectations alongside Human Resources\
  • Oversee recruitment, hiring, onboarding and employee exits for all functions alongside Human Resources
  • Manage third party vendors

Skills & Experience

  • 5+ years p revious office and team management experience required
  • Warehouse management experience preferred
  • University or College Degree
  • Demonstrates leadership skills with the ability to manage and motivate teams
  • Strong software and technology skills
  • Relationship management skills
  • Team building recruitment skills
  • High level of organizational skills
  • Operational thinker
  • Strong communicator
  • Change management abilities in changing industry with a growing company
  • A learner who is eager to grow in their understanding of bakery equipment
  • Valid BC Driver’s License

Please send CV to Jennifer Harper Uncao, VP of HR at

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