Service/Support

EM Bakery Equipment is proud to standby our products and work in depth with our customers. Both our in house service team and field support network ensures customers get fast response and professional service and parts. Our factory trained staff, are available 24 hours a day, 7 days a week. We support our regular exclusive brands along with many others.
Spare parts are shipped daily via ground or express air freight anywhere in North America to support field personnel, along with manuals, parts diagrams and electrical schematic formats via email.

Let our team provide efficient and reliable machinery for your production.

Exclusive Commercial Bakery Equipment Manufacturers:

  • Bassanina
  • Bongard
  • Esmach
  • Panem
  • STM
  • Tekno Stamap
  • Trima
  • Vitella

Non Exclusive Commercial Bakery Equipment Manufacturers:

  • Baxter
  • Belshaw
  • Bertrand
  • Bloemhof
  • I.M.
  • Eberhardt
  • Erika-Record
  • Fortuna
  • Fritsch
  • Hobart
  • Jac
  • Kemper
  • LBC Bakery Equipment
  • Logiudice Forni
  • Macadams
  • Merand
  • Miwe
  • Moline
  • Mondial Forni
  • Mono
  • Nicholson
  • Revent
  • Rollfix
  • Rondo
  • Ryan
  • Stoppil
  • Tekno
  • Treemme
  • Unifiller
  • Wachtel

Testimonials

“EM Bakery is a company that understands customer needs:
– excellent repair and maintenance service, always there for us when an equipment is failing; they will leave only when it is fixed; 
-quality of equipment: EM Bakery offers a great variety of equipment to fit our production; from mixers to deck ovens. We have been dealing with EM Bakery for over 30 years, and we still get the same efficient service.”

-Louise Turgeon, Owner of La Baguette & l’Echalote, division of Ble Bakery

“We have been doing business with EM Bakery Equipment for over 13 years. Mark and his team have been trusted partners and so vital in keeping our operations up and running. Whether it’s a maintenance call or an emergency service call; his team is knowledgeable, dependable and courteous. Their service is great but the trust we have in them is beyond measure.”

-Thuy Kelp & Rose Concepcion – Owners of Doughgirls Comfort Kitchen & Bakeshop

“EM Bakery Equipment cares about its customers and does its best to help. I’m very pleased with my overall purchases with EM Bakery. I am in consistent contact with Mark or Alfredo, going back and forth on choosing the right bakery equipment at the best price for my setup in my 4 locations throughout Vancouver. It is always a pleasure doing business with them.”

-Franck Point – Owner – Faubourg

“The EM Bakery Equipment team continues to provide us quality equipment, responsive and effective service, and good solutions at competitive prices. And as they say: It has the added benefit of being true!”

-Michael Lansky – President – Terra Breads

Field Support Network Canada

Field Support Network USA